It's important to know everything you can about the products you're buying and the company you are supporting - that's why we seek to be transparent about all of our processes and procedures. We hope the below will answer your questions about our company, products, and procedures. If anything is missing here, please contact us!   

About Our Products

Where are your products made?  All of our products are made in the USA and orders are shipped directly from our facility in Lexington, Kentucky.

What products do you have?  We are always thinking of new and inventive ways to provide aromatherapy that fits your everyday life. Our aromatherapy products are scented only with pure essential oils derived from plants. Try our Essential Oil Roll-On when you're on-the-go, or a Bathtub Tea for a blissful soak without the mess. And don't miss our best-selling Shower Burst for  Signup for our mailing list to see new products as they are available. 

About Shower Burst®

What is a Shower Burst?  Featured on Good Morning America, each Shower Burst delivers aromatherapy while you shower. Made with natural ingredients and scented with 100% pure essential oils, Shower Burst is a unique way to enjoy aromatherapy every day!

How do I use a Shower Burst?  Shower Burst tablets are easy-to-use! Unwrap Shower Burst and splash with water to infuse the air with curated blends from essential oils. 

How long does a Shower Burst last?  With proper use, a Shower Burst will last three to four showers - sometimes longer! Wet to reactivate with each shower.

What is the shelf life of a Shower Burst?  As long as the product remains wrapped, Shower Burst will hold its aromatherapy properties for 12 months.

About My Purchase

I have a question about a hydra product that I purchased in a retail store. hydra is a wholesale vendor and online retailer: Our products are available from retailers across the U.S. and beyond! If you have a question about a product that you purchased in a retail store, please contact us at 859.785.8500 or email us at yourfriends@hydraaromatherapy.com

Does hydra have gift cards?  Yes we do!  Click here to purchase a digital gift card in denominations of $10, $25, $50 or $100.  These gift cards are digital and will be delivered immediately via email.

What are the hours for Customer Service?  You can contact Customer Service anytime at yourfriends@hydraaromatherapy.com. Our office hours are Monday-Friday, 8:30 a.m. - 5:00 p.m. EST.

About My Account

Where does hydra ship?  hydra ships within the United States including Alaska & Hawaii, but excluding Guam, Puerto Rico, and the US Virgin Islands, via USPS.

I've forgotten my password and can't log in to my account - what do I do?  Reset your password by clicking here and entering the email address you used to set up your account.

What's the best way to stay up to date with the latest from hydraAromatherapy?  Our emails include exclusive offers, product announcements, and more! hydraAromatherapy promises never to share your information with any third parties.

You can sign up for hydra updates in the footer below or in the check-out process when purchasing.

Additional Questions

Are there wholesale distribution opportunities with hydra?  Absolutely!  To learn more about wholesale distribution, contact us at 859.785.8500 ext 505 or email us at wholesale@hydraaromatherapy.com.

Who should I contact for a press inquiry?  Contact our marketing team by calling 859.785.8500 or email us at yourfriends@hydraaromatherapy.com.